Scales

Interpersonal Reactivity Index (IRI)

The Interpersonal Reactivity Index (IRI) by Mark H. Davis is a premier 28-item multidimensional scale...

September 16, 2026 • Dr. Mohammed Looti
Scales

Service Complexity Perception

Comprehensive psychometric review of the Service Complexity Perception (SCP) scale developed by Burnham, Frels, and...

September 16, 2026 • Dr. Mohammed Looti
Scales

Fatalism Scale

A psychometric review of the 5-item Fatalism Scale (Cummings, 1977; Flewelling et al., 1993; CDC...

September 16, 2026 • Dr. Mohammed Looti
Scales

Third-Party Complaint Intentions (TPCI)

A psychometric review of the Third-Party Complaint Intentions (TPCI) scale by Jagdip Singh (1988), detailing...

September 16, 2026 • Dr. Mohammed Looti
Scales

Service Complaint Behaviour (SCBEH)

A comprehensive academic review of the Service Complaint Behaviour (SCBEH) scale developed by Bougie, Pieters,...

September 16, 2026 • Dr. Mohammed Looti
Scales

Forms of Bullying Scale (FBS)

The Forms of Bullying Scale (FBS), developed by Shaw et al. (2013), is a psychometrically...

September 16, 2026 • Dr. Mohammed Looti
Scales

Service Employee Task Competence (SETC)

The Service Employee Task Competence (SETC) scale is a psychometric tool designed to evaluate customer...

September 16, 2026 • Dr. Mohammed Looti
Scales

Freiburg Mindfulness Inventory (FMI)

A comprehensive academic guide and psychometric analysis of the Freiburg Mindfulness Inventory (FMI-14), examining its...

September 16, 2026 • Dr. Mohammed Looti
Scales

Frost Multidimensional Perfectionism Scale (FMPS)

Comprehensive academic overview of the Frost Multidimensional Perfectionism Scale (FMPS), including theoretical foundations, psychometric validity,...

September 16, 2026 • Dr. Mohammed Looti
Scales

Community Value Orientation (CVO)

A comprehensive academic psychometrics review of the Community Value Orientation (CVO) scale developed by Burroughs...

September 16, 2026 • Dr. Mohammed Looti
Scales

Gambling and Self-Monitoring Test

The Gambling and Self-Monitoring Test (SeMo), developed by Macdonald, Turner, and Somerset (2008), is a...

September 16, 2026 • Dr. Mohammed Looti