Scales
Customer Transaction Value Scale
Comprehensive academic overview of the Customer Transaction Value Scale (CTVS) developed by Karpen, Bove, Lukas,...
Organizational Psychology
613 results
Scales
Organisational Member Trust Scale (OMTS)
Comprehensive academic psychometric review of the Organisational Member Trust Scale (OMTS), examining its theoretical foundations,...
September 12, 2026
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Dr. Mohammed Looti
Scales
Frontline Service Care Quality Scale (SVCEMPATHY)
A comprehensive academic analysis of the Frontline Service Care Quality Scale (SVCEMPATHY) developed by Pounders,...
September 12, 2026
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Dr. Mohammed Looti
Scales
Service-Dominant Individuated Capability Scale (SDOI)
A comprehensive psychometric review of the Service-Dominant Individuated Capability Scale (SDOI), evaluating its theoretical foundation,...
September 12, 2026
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Dr. Mohammed Looti
Scales
Service-Dominant Ethical Capability Scale (SDOET)
A comprehensive academic psychometric profile of the Service-Dominant Ethical Capability Scale (SDOET) developed by Karpen,...
September 12, 2026
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Dr. Mohammed Looti
Scales
Service-Dominant Empowered Capability Scale (SDOE)
The Service-Dominant Empowered Capability Scale (SDOE) is a validated 4-item instrument measuring customer perceptions of...
September 12, 2026
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Dr. Mohammed Looti
Scales
Service-Dominant Developmental Capability Scale (SDOD)
A comprehensive psychometric review of the Service-Dominant Developmental Capability Scale (SDOD), evaluating customer perceptions of...
September 12, 2026
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Dr. Mohammed Looti
Scales
Perceived Functional Salesperson Orientation Scale
The Perceived Functional Salesperson Orientation Scale (PFCO) measures a customer's perception of a salesperson's task-oriented...
September 12, 2026
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Dr. Mohammed Looti
Scales
Employee Rapport Scale
Comprehensive academic overview of the Employee Rapport Scale (ERS) developed by Giebelhausen et al. (2014),...
September 12, 2026
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Dr. Mohammed Looti
Scales
Desire for Status Scale (DFS-D)
A comprehensive academic guide to the Desire for Status Scale (DFS-D), developed by Jason J....
September 12, 2026
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Dr. Mohammed Looti
Scales
Perceived Organisational Altruism Scale (POAS)
A comprehensive psychometric analysis and review of the Perceived Organisational Altruism Scale (POAS) developed by...
September 12, 2026
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Dr. Mohammed Looti
Scales
Appreciation Felt Scale
Comprehensive psychometric review of the Appreciation Felt Scale (AFS) by Liu, Lamberton, and Haws (2015),...
September 11, 2026
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Dr. Mohammed Looti