Scales

Customer-Related Responsiveness Scale (CRR)

The Customer-Related Responsiveness Scale (CRR), formulated by Homburg, Grozdanovic, and Klarmann (2007), is a validated...

September 18, 2026 • Dr. Mohammed Looti
Scales

Social Worker Empowerment Scale (SWES)

Comprehensive academic overview of the Social Worker Empowerment Scale (SWES; Frans, 1993), including psychometric properties,...

September 18, 2026 • Dr. Mohammed Looti