Scales
Behavior-Cognition-Affect-Behavioral Intention Model Questionnaire
The Behavior-Cognition-Affect-Behavioral Intention Model Questionnaire (BCABI Model) is a 17-item psychometric instrument developed by Limei...
# Service-Dominant Logic
11 results
Scales
Customer Non-Transactional Values Measure
The Customer Non-Transactional Values Measure (Shin & Perdue, 2023) is a 15-item psychometric instrument evaluating...
September 27, 2026
•
Dr. Mohammed Looti
Scales
Cooperation (Client with Service Provider) (COO)
A comprehensive academic psychometric profile of the Cooperation (Client with Service Provider) (COO) scale developed...
September 17, 2026
•
Dr. Mohammed Looti
Scales
Customer Participation Formalization (CPF)
Comprehensive academic profile of the Customer Participation Formalization (CPF) scale, examining its theoretical foundations, psychometric...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Customer Journey: Touchpoint Context Sensitivity (CJD-CS)
The Customer Journey: Touchpoint Context Sensitivity (CJD-CS) scale is a 4-item psychometric instrument developed by...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Customer Transaction Value Scale
Comprehensive academic overview of the Customer Transaction Value Scale (CTVS) developed by Karpen, Bove, Lukas,...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Service-Dominant Individuated Capability Scale (SDOI)
A comprehensive psychometric review of the Service-Dominant Individuated Capability Scale (SDOI), evaluating its theoretical foundation,...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Service-Dominant Empowered Capability Scale (SDOE)
The Service-Dominant Empowered Capability Scale (SDOE) is a validated 4-item instrument measuring customer perceptions of...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Service-Dominant Developmental Capability Scale (SDOD)
A comprehensive psychometric review of the Service-Dominant Developmental Capability Scale (SDOD), evaluating customer perceptions of...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Service Provider Repurchase Intention Scale
A comprehensive psychometric guide to the Service Provider Repurchase Intention Scale (RPINT) by Karpen et...
September 12, 2026
•
Dr. Mohammed Looti
Scales
Customer Value Co-Creation Scale (CVCS)
A comprehensive guide to the Customer Value Co-Creation Scale (CVCS), examining its theoretical origins in...
September 6, 2026
•
Dr. Mohammed Looti