Scales

Consumer Sentiment Toward Retailers (CSR)

A comprehensive psychometric review of the Consumer Sentiment Toward Retailers (CSR) scale, developed by John...

September 16, 2026 • Dr. Mohammed Looti
Scales

Positive Word-of-Mouth Intention Scale

A comprehensive psychometric guide to the Positive Word-of-Mouth Intention Scale (PWOM), assessing construct validity, reliability,...

September 12, 2026 • Dr. Mohammed Looti