Scales

Psychological Acculturation Scale (PAS)

The Psychological Acculturation Scale (PAS), developed by Tropp, Erkut, Coll, Alarcón, and Vázquez García (1999),...

September 17, 2026 • Dr. Mohammed Looti
Scales

Customer Rage (Physical Expressions) (CR)

The Customer Rage (Physical Expressions) (CR) scale is a 5-item psychometric instrument evaluating physical aggression,...

September 17, 2026 • Dr. Mohammed Looti
Scales

Customer Rage (Non-Verbal Expressions) (CR)

A comprehensive psychometric review of the Customer Rage (Non-Verbal Expressions) (CR) scale, detailing its theoretical...

September 17, 2026 • Dr. Mohammed Looti
Scales

Racial-Socioeconomic Situation

The Racial-Socioeconomic Situation inventory (Hawkes-Furst Anxiety Scale, HFAS), developed in 1970 by Thomas Howell Hawkes...

September 17, 2026 • Dr. Mohammed Looti
Scales

Customer Rage (Exit Behaviors) (CR)

A comprehensive psychometric analysis of the Customer Rage (Exit Behaviors) (CR) scale developed by McColl-Kennedy...

September 17, 2026 • Dr. Mohammed Looti
Scales

Customer Rage (Displaced Expressions) (CR)

A comprehensive psychometric guide to the Customer Rage (Displaced Expressions) (CR) scale, detailing its theoretical...

September 17, 2026 • Dr. Mohammed Looti
Scales

Curiosity about the Website (CATW)

A comprehensive academic guide to the Curiosity about the Website (CATW) scale, detailing its theoretical...

September 17, 2026 • Dr. Mohammed Looti