Scales

Customer Experience Scale

A psychometric review of the Customer Experience Scale (CE Scale) developed by Verma and Kaur...

September 27, 2026 • Dr. Mohammed Looti
Scales

Online Parasocial Relationship Scale (PSR)

Comprehensive academic overview of the Online Parasocial Relationship Scale (PSR) developed by Sheng, Kostyk, and...

September 24, 2026 • Dr. Mohammed Looti
Scales

Certainty of the Purchase Decision

A comprehensive academic psychometric profile of the Certainty of the Purchase Decision scale (Pizzutti, Gonçalves,...

September 24, 2026 • Dr. Mohammed Looti
Scales

Dehumanization of the Employee

A comprehensive psychometric overview of the Dehumanization of the Employee scale (Sun et al., 2023),...

September 24, 2026 • Dr. Mohammed Looti
Scales

Cross-Buying Likelihood

The Cross-Buying Likelihood scale is a 3-item psychometric measure developed by Burchett, Murtha, and Kohli...

September 24, 2026 • Dr. Mohammed Looti
Scales

Coupon Sharing (Conflict)

A detailed psychometric profile of the Coupon Sharing (Conflict) scale developed by Fang, Dong, Zhuang,...

September 24, 2026 • Dr. Mohammed Looti
Scales

Control of the Brand (Owners)

A psychometric review of the Control of the Brand (Owners) scale developed by Mansur Khamitov...

September 24, 2026 • Dr. Mohammed Looti