Scales
Switching Cost (Learning Burden) (SCLB)
A comprehensive academic psychometric profile of the Switching Cost (Learning Burden) (SCLB) subscale developed by...
# Burnham Frels Mahajan
3 results
Scales
Service Personalization Effort (SPE)
Comprehensive psychometric review of the Service Personalization Effort (SPE) scale developed by Burnham, Frels, and...
September 16, 2026
•
Dr. Mohammed Looti
Scales
General Service Provider Satisfaction (GSPS)
Comprehensive academic overview of the General Service Provider Satisfaction (GSPS) scale developed by Burnham, Frels,...
September 16, 2026
•
Dr. Mohammed Looti