Scales

Service Employee Task Competence (SETC)

The Service Employee Task Competence (SETC) scale is a psychometric tool designed to evaluate customer...

September 16, 2026 • Dr. Mohammed Looti
Scales

Source Credibility Scale

A comprehensive psychometric review of Ohanian's (1990) Source Credibility Scale, detailing its theoretical foundations, structural...

September 5, 2026 • Dr. Mohammed Looti