Scales Shift Climate Scale The Shift Climate Scale (SHIFTCLIM) is a psychometric instrument designed to capture frontline employees' real-time... September 18, 2026 • Dr. Mohammed Looti
Scales Perceived Customer Unfriendliness Toward Staff Comprehensive academic psychometric profile of the Perceived Customer Unfriendliness Toward Staff (PCUTS) scale (Albrecht et... September 12, 2026 • Dr. Mohammed Looti