Scales

Local Retail Innovativeness Scale (LRI)

A comprehensive psychometric guide to the Local Retail Innovativeness Scale (LRI) developed by Homburg, Hoyer,...

September 18, 2026 • Dr. Mohammed Looti
Scales

Customer Aggression Scale

The Customer Aggression Scale (CAS), developed by Gary Mortimer, Sitong Wang, and Maria Luiza Osorio...

September 18, 2026 • Dr. Mohammed Looti
Scales

Patronage Reduction Intention Scale

Comprehensive psychometric review and complete scale items for the Patronage Reduction Intention Scale (PATRONR), validated...

September 12, 2026 • Dr. Mohammed Looti
Scales

Experiential Value Scale (EVS)

A comprehensive academic guide and psychometric analysis of the Experiential Value Scale (EVS) developed by...

September 11, 2026 • Dr. Mohammed Looti
Scales

Retail Service Quality Scale (RSQS)

The Retail Service Quality Scale (RSQS), developed by Pratibha A. Dabholkar, Dayle I. Thorpe, and...

September 6, 2026 • Dr. Mohammed Looti