Scales
Satisfaction (Post-recovery)
The Satisfaction (Post-recovery) scale is a 3-item psychometric tool developed by You et al. (2020)...
# Justice Theory
4 results
Scales
Review Fairness
An in-depth academic review of the Review Fairness scale developed by Allard, Dunn, and White...
September 23, 2026
•
Dr. Mohammed Looti
Scales
Problem Resolution Satisfaction (PRS)
A comprehensive academic guide to the Problem Resolution Satisfaction (PRS) scale developed by Maxham and...
September 16, 2026
•
Dr. Mohammed Looti
Scales
Service Recovery Satisfaction Scale (SRSS)
A comprehensive psychometric review of the Service Recovery Satisfaction Scale (SRSS) developed by Smith, Bolton,...
September 5, 2026
•
Dr. Mohammed Looti