Scales
Returning Products (Social Norms) (RP)
Comprehensive psychometric profile of the Returning Products (Social Norms) (RP) scale developed by Lloyd C....
# consumer misbehavior
5 results
Scales
Returning Products (Effect on Stores) (RP)
A comprehensive psychometric guide to the Returning Products (Effect on Stores) (RP) scale developed by...
September 17, 2026
•
Dr. Mohammed Looti
Scales
Fraudulent Returning Tendency (FRT)
A comprehensive academic evaluation of the Fraudulent Returning Tendency (FRT) scale developed by Lloyd C....
September 17, 2026
•
Dr. Mohammed Looti
Scales
Dysfunctional Customer Behavior (Other Shoppers) (DCB)
A comprehensive psychometric overview of the Dysfunctional Customer Behavior (Other Shoppers) scale developed by Reynolds...
September 17, 2026
•
Dr. Mohammed Looti
Scales
Customer Rage (Physical Expressions) (CR)
The Customer Rage (Physical Expressions) (CR) scale is a 5-item psychometric instrument evaluating physical aggression,...
September 17, 2026
•
Dr. Mohammed Looti