Scales

Customer Non-Transactional Values Measure

The Customer Non-Transactional Values Measure (Shin & Perdue, 2023) is a 15-item psychometric instrument evaluating...

September 27, 2026 • Dr. Mohammed Looti
Scales

Identification with the Company (IWTC)

The Identification with the Company (IWTC) scale, developed by Homburg, Wieseke, and Hoyer (2009), is...

September 17, 2026 • Dr. Mohammed Looti
Scales

Congruence (Ideal Self with Brand)

The Congruence (Ideal Self with Brand) (CON) scale evaluates the perceived alignment between a brand's...

September 17, 2026 • Dr. Mohammed Looti
Scales

Affective Store Commitment (AFSC)

A comprehensive psychometric guide to the Affective Store Commitment (AFSC) scale developed by Jeffrey S....

September 16, 2026 • Dr. Mohammed Looti
Scales

Self-Brand Congruence (SBC)

A comprehensive psychometric guide to the Self-Brand Congruence (SBC) scale developed by Dagogo-Jack and Forehand...

September 12, 2026 • Dr. Mohammed Looti
Scales

Brand Forgiveness

A comprehensive academic psychometric profile of the Brand Forgiveness (BF) scale, examining its theoretical foundations,...

September 12, 2026 • Dr. Mohammed Looti
Scales

Anthropomorphism Scale (ANTHR)

A comprehensive academic psychometric profile of the Anthropomorphism Scale (ANTHR) developed by Pankaj Aggarwal and...

September 7, 2026 • Dr. Mohammed Looti